CUSTOMER INFORMATION
Privacy Policy
Effective November 10, 2026
This policy describes how Advanced Homes handles information through advancedhomes.com, our Facebook and Instagram lead forms, and related central vacuum inquiries, purchases, and services.
Information we collect
When you contact us, request an estimate or service, or place an order, we collect the information you provide. This may include your name, email address, telephone number, billing or shipping address, project location, project type and stage, home size, system preferences, order details, and messages. Please do not send passwords, financial account credentials, or other sensitive information through inquiry forms.
Our website and embedded services may also collect IP addresses, browser and device information, approximate location, cookies or similar identifiers, pages viewed, referring pages, advertising interactions, and events such as clicks and form submissions. Social platforms may prefill contact details when you choose to submit a lead form.
How we use information
We use information to respond to inquiries, discuss project suitability and timing, prepare estimates, arrange installations or repairs, process and fulfill orders, provide customer support, maintain business records, and protect our services. We also use website and advertising information to understand visits, measure inquiries and campaign performance, and improve our marketing.
Submitting an inquiry allows us to follow up about that request using the contact details you provide. You can ask us to stop marketing follow-up at any time. Service, order, and other necessary communications may still be needed to complete your request.
Service providers and information sharing
Information is processed by providers supporting our website, forms, communications, payments, order fulfillment, analytics, and advertising. These include Webflow for website services, Google for analytics and advertising, and Meta for Facebook and Instagram advertising and lead forms. When necessary to fulfill an order or service request, relevant information may be provided to payment processors, shipping carriers, distributors, or service personnel. Information may also be disclosed when required by law or necessary to address fraud, security incidents, or legal claims.
Cookies, analytics, and advertising
We use Google Analytics, Google Ads measurement, and the Meta Pixel. These technologies can associate website activity with advertising interactions and help measure results or deliver relevant ads. Meta advanced matching may transmit hashed contact information, such as an email address or phone number, to match website activity to Meta accounts. Hashing does not make that information anonymous.
Google, Meta, and other embedded services may collect activity over time and across websites or services under their own policies. Disclosures to advertising platforms may qualify as sharing for cross-context behavioral advertising under applicable privacy laws. This policy does not treat advertising identifiers or hashed contact information as anonymous data.
Review Google’s Privacy Policy and Meta’s Privacy Policy. You can manage advertising preferences through Google My Ad Center and the ad preferences in your Facebook or Instagram settings.
Your choices and privacy requests
You may choose not to submit optional information. Browser settings can restrict cookies, although some features may not work as expected. Advertising preferences generally affect personalization and do not eliminate all ads or all measurement. Do not rely on a browser’s “Do Not Track” setting alone to disable third-party tracking; use the available browser, platform, and privacy-request controls.
To request access to, correction of, or deletion of information you have provided, to stop marketing contact, or to request an opt-out of sale or sharing for targeted advertising, email info@advancedhomes.com or call 818-881-3179. Please describe your request and identify the contact information associated with your inquiry. Do not email identity documents unless we arrange a secure method. We may need to verify a request before disclosing or changing personal information.
Depending on applicable law, California residents may have rights to know, access, correct, or delete personal information, opt out of its sale or sharing, limit certain uses of sensitive information, and exercise applicable rights without discrimination. Rights and exceptions depend on the law and the circumstances. Applicable opt-out preference signals, including Global Privacy Control, are subject to the requirements of applicable law; this notice does not state that all embedded providers automatically stop collecting data when a signal is enabled.
Retention and security
Retention depends on the information’s purpose, the duration of a customer relationship, and business, tax, warranty, dispute-resolution, or legal requirements. Deletion requests may be subject to these requirements. No website, email, or storage method can guarantee complete security. Contact us if you believe information associated with your inquiry has been misused.
Children and other websites
Our services are intended for adults arranging home services or purchases. Please contact us if you believe a child has submitted personal information so we can review and address it. Links, videos, maps, review widgets, payment services, and social platforms may have separate privacy practices; review their notices when using them.
Policy updates
We may update this policy as our services or practices change. Updates will appear on this page with a revised effective date. Please review it periodically.
Contact Advanced Homes
Email: info@advancedhomes.com
Phone: 818-881-3179
Mail: Advanced Homes, 18653 Ventura Blvd #128, Tarzana, CA 91356